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Privacy Policy

Last Updated: 16th June 2022

This privacy policy (“Policy”) describes how NICE Licensing LLC collects, uses and shares personal information of users of this website, (the “Site”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.



We get information about you in a range of ways.

  • Information You Give Us on the Site. On our Site, you may opt to give us your personal information, including but not limited to, your email address for updates on NICE Licensing LLC and product news or to register. If you register you may also supply us with your name, Company, Job Title, Phone and Address, etc.
  • Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.
  • Information Automatically Collected. We may log information about you and your computer and/or devices. For example, when visiting our Site, we may automatically log your information, including but not limited to, your computer and/or devices’ operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times, where you click / tap on each page and information about your use of and actions on our Site.
  • Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs. We do not have third-party advertising partners but in the future such partners may use cookies to collect information about your browsing activities.
  • Third Parties. The Site contains links to websites operated by third parties and may include social media sharing buttons. These third parties may collect information about you and your usage of the Site in accordance with their respective privacy policy. We are not responsible for the privacy practices or the content of such third-party services.


We use your personal information as follows:

  • We use your personal information to operate, maintain, and improve our sites, products, and services.
  • We use your personal information to respond to comments and questions and provide customer service.
  • We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
  • We use your personal information to provide and deliver products and services customers request.
  • We use your personal information to know which company or entity on whose behalf you are accessing our sites, products and services.



We may share personal information as follows:

  • We may share personal information with your consent. For example, you may let us share personal information with others for marketing uses. Those uses will be subject to their privacy policies.
  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • We may share personal information for legal, protection, and safety purposes.
  • We may share information to comply with laws.
  • We may share information to respond to lawful requests and legal processes.
  • We may share information to protect the rights and property of NICE Licensing LLC, customers, and others. This includes enforcing our agreements, policies, and terms of use.
  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  • We may share information with those who need it to do work for us.
  • We do not sell customer data.
  • We may also share aggregated and/or anonymized data with others for their own uses.



You may send requests about personal information to our Contact Information below. You can request to change contact choices, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.



  • We have established a basic policy regarding compliance with relevant laws and guidelines and response to questions and suggestions to ensure the proper handling of personal information.
  • We have set up a personal data manager as well as a department responsible for the management of personal data.
  • We carry out in-house training including by highlighting points to note regarding the handling of personal data, and provide thorough awareness, education and training on safety management.
  • We manage devices, electronic media, documents, etc. that handle personal data by locking and setting passwords. In addition, we take measures to prevent personal data from being easily revealed.
  • We limit and manage the access authority of users of personal information, and limit the scope of users who can handle personal information databases and the scope of how they handle such personal information databases.
  • We implement safety management measures in accordance with the laws regarding the protection of personal information and other related laws and regulations in the countries where personal data is stored.



Please contact us at if you have questions, including regarding the disclosure, correction, addition, removal, use, deletion, or suspension of provision to third parties of retained personal data, or if you would like to request information or disclosure of records on the provision of retained personal data to third parties.



We may change this privacy policy. If we make any changes, we will change the Last Updated date above. Please check for updates on the privacy policy frequently.


California Privacy Rights. We do not sell your personal information.  We are providing this notice as required by the California Consumer Privacy Act.  In order to provide services to you, we may process information about you, including personal information.  California residents may request a list of certain third parties to which we have disclosed personally identifiable information about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at or write us at the following address. Please allow up to thirty (30) days for a response.

Attn: Privacy Policy Officer

NICE Licensing LLC 7-1, Konan 1-chome, Minato-ku, Tokyo

If you are a California resident, effective January 1, 2020 you have the following additional rights:

  • Right to Know.
    • You have the right to request information about the categories and specific pieces of personal information we have collected about you in the preceding 12 months, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information.
    • You have the right to request information about our sale or disclosure for business purposes of your personal information to third parties.
  • Right to Request Deletion.  You have the right to request the deletion of your personal information.
  • Right to Non-discrimination.  You have the right to not be discriminated against for exercising any of these rights.

Addendum for GDPR

We collect and process your personal information for the purposes set forth in “USE OF PERSONAL INFORMATION.” The legal basis for the processing of personal information is Article 6.1(f) of the GDPR.

During the course of such sharing or disclosure, we may transfer your personal information to third countries outside the EU. When we transfer personal information from the EU to Japan, we will do so on the basis of the mutual adequacy recognition between Japan and the EU.

If we transfer personal data to a third country outside the EU other than Japan, we will take appropriate security measures by entering into a data processing agreement including the standard contractual terms approved by the European Commission with the party to whom the personal data is transferred.


With respect to your personal information collected by us, you have the following rights.

(1) Right To Information On The Processing Of Personal Information

You have the right to request for all the necessary information about our processing of your personal information (Articles 13 and 14 of the GDPR).

(2) Right To Access Personal Information

You have the right to request us to check whether we process your personal information.

If we process your personal information, you have the right to access such personal information and certain relevant information (Article 15 of the GDPR).

(3) Right To Request Correction Of Personal Data

You have the right to request corrections without undue delay if your personal information is inaccurate or incomplete (Article 16 of the GDPR).

(4) Right To Request Deletion Of Personal Information

You have the right to request your personal information to be deleted if certain requirements are met (Article 17 of the GDPR).

(5) Right To Seek Restrictions On The Processing Of Personal Information

You have the right to seek restrictions on the processing of your personal information if certain requirements are met (Article 18 of the GDPR).

(6) Data Portability Of Personal Data

You have the right to receive your personal information in a structured, commonly used and machine readable form and to require that such personal data be transferred to another controller without restriction (Article 20 of the GDPR).

(7) Right To Object To The Processing Of Personal Information

You have the right to object to the processing of your personal information if certain requirements are met (Article 21 of the GDPR).

(8) Right Not To Be Subject To Automated Decision Making

You have the right to request exclusion from data processing (including profiling) based solely on automated decision making which has substantive legal or equivalent consequences, if certain requirements are met (Article 22 of the GDPR).

You may also file a complaint to the data protection supervisory authority where you reside, work, or where a breach of the GDPR has taken place.

Only you, or a person you designate to act on your behalf, may make a verifiable consumer request related to your personal information.  We may request that your authorized agent have written authorization to make the request on your behalf and may need to verify the authorized agent’s identity.

In some instances, you may be requested to verify your identity prior to access or deletion of your personal information such as a government issued ID.  Once identity has been verified, the request will proceed.

If you would like to exercise one or more of the above rights, please contact us at

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